Frequently Asked Questions
Everything you need to know about your PinkCherry shopping experience.
How long will it take to receive my order?
Standard shipping usually takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
How do I know which size to choose?
Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for the most comfortable fit.
Do you ship internationally?
Yes, PinkCherry ships to over 50 countries worldwide. International shipping times and costs vary depending on the destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna and Afterpay.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.